Refund policy
Your Satisfaction is Our Priority
At BagLyfe, we want every purchase to bring you joy. If for any reason you are not completely satisfied with your order, you may return or exchange the item within 30 days of delivery. Returns are completely free, and refunds will be issued promptly.
Eligibility for Returns:
- Items must be unused, in the original packaging, and in the same condition as received.
- Personalized or custom orders may have specific return restrictions; please contact us directly.
How to Initiate a Return:
- Email support@baglyfe.store or call (800) 461-2800 with your order details.
- Our customer support team will guide you through the return process and provide a prepaid shipping label.
- Pack the item securely and send it back to our warehouse. Return shipping is free worldwide.
Refund Process:
- Once we receive your return, it will be inspected and approved within 5 business days.
- Refunds will be issued to the original payment method. Please note that depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
Exchanges:
If you would like to exchange an item, we will gladly send a replacement after receiving the returned product.
We are committed to making returns and refunds simple, fast, and stress-free, so you can shop with confidence.